Terms and Conditions

Effective Date: 13 July 2026

These Terms and Conditions govern the use of the website and the purchase
of products and services from The Liverpool Print Company,
a trading name of Love It Designs Ltd.

By using our website or placing an order with us, you agree to these
Terms and Conditions.

Nothing in these Terms and Conditions affects any statutory rights that
cannot legally be excluded or limited.

1. Company Information

Love It Designs Ltd trading as The Liverpool Print Company

Company Number: 8567893

Registered in England and Wales.

Registered Office:
Penny Lane Business Centre
374 Smithdown Road
Liverpool
L15 5AN
United Kingdom

Trading Address:
112 Town Row
Liverpool
L12 8SN
United Kingdom

Telephone: 0151 792 9058
Email: print@liverpoolprintcompany.co.uk

2. Orders

All orders are subject to acceptance.

We reserve the right to refuse or cancel an order where reasonably
necessary, including where:

There is a pricing or website error
A product is unavailable
Payment cannot be processed
Fraud or other unlawful activity is suspected
Supplied artwork raises intellectual property concerns
The requested product cannot reasonably be produced
The requested content breaches our prohibited-content requirements

If we cancel an order after payment has been taken, we will refund any
amount that is due.

3. Pricing

All prices displayed on our website are in pounds sterling (£).

Prices will state whether VAT is included or excluded where applicable.

Where VAT is applicable, it will be charged at the prevailing rate.

Prices may change before an order is placed.

If an obvious pricing error occurs on the website, we may contact you
before processing the order.

4. Artwork and Customer-Supplied Files

Customers are responsible for ensuring that artwork supplied to us is
suitable for printing and that they have the necessary rights and
permissions to use it.

Customers confirm that they have the right to reproduce any:

Logos
Photographs
Designs
Artwork
Text
Trademarks
Copyright material

submitted to us for printing.

We may refuse to print material where we reasonably believe that doing so
could breach the law or another person's intellectual property rights.

5. Artwork Approval

Where an artwork proof is provided, production will normally begin after
customer approval.

Customers are responsible for carefully checking approved artwork.

Once artwork has been approved, we cannot normally accept responsibility
for errors that were clearly present in the approved artwork.

This does not affect your statutory rights where an error is caused by us
or where the goods do not conform to the contract.

6. Print and Production Tolerances

Printing and manufacturing processes may involve reasonable production
tolerances.

Minor variations may occur in areas such as:

Colour
Positioning
Cutting
Folding
Sizing
Finishing
Material appearance

This can particularly apply where products are manufactured or printed
using processes with inherent production tolerances.

Where an order has been produced substantially differently from the
agreed specification, please contact us so that we can investigate.

7. Production Times

Production times shown on our website, quotations or order confirmations
are estimates unless we have expressly agreed a guaranteed production
date in writing.

Production times may vary depending on:

Product type
Quantity
Artwork requirements
Customer approval
Material availability
Equipment availability
Production workload
Unforeseen production issues

8. Delivery

Delivery dates and times provided by third-party courier companies are
estimates unless expressly guaranteed.

Tracking information may be provided where available.

If an order is delayed, lost or damaged, please contact us so that we can
investigate and take appropriate action.

Where we are responsible for delivery under the contract, we will comply
with applicable legal requirements.

9. Personalised and Bespoke Products

Many of our products are made specifically to customer requirements.

Personalised and bespoke products may not be eligible for cancellation
simply because a customer changes their mind where an applicable
statutory exception applies.

Please see our separate
Refund and Returns Policy for further information.

10. Refunds and Returns

Refunds, cancellations and returns are dealt with in accordance with our
Refund and Returns Policy.

Nothing in these Terms and Conditions removes or restricts statutory
consumer rights.

11. Intellectual Property

Customers retain ownership of their own intellectual property unless
otherwise agreed.

By supplying artwork to us for printing, customers grant us permission
to reproduce that material to the extent necessary to fulfil the order.

We do not acquire ownership of customer artwork merely because it has
been uploaded or supplied to us.

We may retain copies of artwork where reasonably necessary for production,
repeat orders, customer support, dispute resolution or legal purposes.

12. Customer Responsibility for Intellectual Property

Customers are responsible for ensuring that supplied artwork does not
infringe another person's copyright, trademark, design rights or other
intellectual property rights.

Customers agree to be responsible for claims arising from their unlawful
use of third-party intellectual property, except to the extent that a
claim is caused by our own actions, negligence or breach of contract.

13. Prohibited Content

We reserve the right to refuse to print content that we reasonably believe:

Is unlawful
Is defamatory
Infringes intellectual property rights
Promotes unlawful violence or criminal activity
Contains unlawful hate speech
Is unlawful or seriously offensive
Could expose us to legal liability

Where appropriate, we may cancel an affected order and refund amounts
that are legally due.

14. Website Use

You must not:

Attempt unauthorised access to our website or systems
Introduce viruses, malware or malicious code
Interfere with website functionality
Attempt to access another customer's information
Use the website for fraudulent purposes
Use the website for unlawful purposes

15. Website Information

We take reasonable care to ensure that information on our website is
accurate.

However, photographs, colours, descriptions, measurements and other
information may vary slightly from the final printed or manufactured
product.

We reserve the right to correct errors and update website information.

16. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability that
cannot legally be excluded or limited, including liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Breach of statutory consumer rights
Any other liability that cannot legally be excluded or limited

Subject to the above, we will not be responsible for indirect or
consequential losses, loss of profit, loss of revenue or loss of business
opportunity to the extent permitted by law.

For business-to-business customers, our total liability arising from an
order will normally be limited to the amount paid for that order, unless
otherwise agreed in writing.

17. Events Outside Our Reasonable Control

We will not be responsible for delays or failures caused by circumstances
beyond our reasonable control.

These may include:

Severe weather
Fire
Flood
Power failure
Equipment failure
Supplier shortages
Courier disruption
Industrial disputes
Government restrictions
Cyber incidents
Other circumstances beyond our reasonable control

Where possible, we will notify customers of significant delays and take
reasonable steps to minimise their impact.

18. Consumer and Business Customers

Where you purchase products primarily for personal use, you may have
consumer rights that apply to your purchase.

Where you purchase primarily for business purposes, different legal rules
may apply.

Nothing in these Terms and Conditions is intended to remove rights that
cannot legally be excluded.

19. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

If you are a consumer, this does not prevent you from relying on any
mandatory consumer protections or rights that apply to you.

20. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect
changes to our business, website, services or applicable legal
requirements.

The latest version will be published on our website with the relevant
effective date.

Changes will not retrospectively alter rights or obligations relating to
an order that has already been placed, except where permitted or required
by law.

21. Contact Information

Love It Designs Ltd trading as The Liverpool Print Company

Company Number: 8567893

Registered Office:
Penny Lane Business Centre
374 Smithdown Road
Liverpool
L15 5AN
United Kingdom

Trading Address:
112 Town Row
Liverpool
L12 8SN
United Kingdom

Telephone: 0151 792 9058
Email: print@liverpoolprintcompany.co.uk